Thank you for choosing msolarsolutions.shop! We are committed to providing you with a smooth and efficient shipping experience. Please read the following shipping terms carefully for information about order processing and shipment.
- Processing Time
Once you complete your order and pay, we will process your order within 2 business days. Processing time may be delayed due to product inventory status, promotions or holidays. If the processing time exceeds the expected time, we will notify you by email. - Shipping Method
We offer a variety of shipping methods for you to choose from (FedEx, UPS, USPS, etc.). The specific shipping options and costs will be displayed at checkout. The selected shipping method will directly affect the delivery time of your order. - Shipping Cost
Shipping costs vary depending on the shipping method you choose, the weight of your order and the destination. - Estimated Delivery Time
Depending on the shipping method you choose, the estimated delivery time will vary. Generally:
Domestic orders: will be shipped within 2 working days – estimated delivery time is 3-7 working days
International shipments: will be shipped within 2 working days, estimated delivery time is 7-10 working days. The specific time may vary depending on the destination and customs processing time.
Please note that the above times are only estimates, and the actual delivery time may be delayed due to weather, traffic and other uncontrollable factors.
- Order Tracking
Once your order is shipped, you will receive a confirmation email with an order tracking number. With this tracking number, you can check the shipping status of the goods at any time. - Delivery Issues
If you encounter any problems during the shipping process, such as not receiving the package, the package is damaged, etc., please contact our customer service team in time, and we will do our best to assist you in resolving the problem. - International Shipping
For international orders, you may be required to bear customs duties and import taxes, which will be paid by you when the order is delivered. Please confirm the relevant policies of your country or region before placing an order.
Thank you for your understanding and support of our shipping terms. If you have any questions or require further information, please feel free to contact our customer service team!